Terms & Conditions
Currency
All amounts listed on website are in US Dollars(USD).
A Responsible Brands
Koreanfoodmarket.com is an ethically responsible brand and we source all our foot products from reliable Korean brands that are proven to be safe to be sold in Korea.
Security Policy
The Koreafoodmarket.com uses the Paypal Payment Gateway for its online credit card transactions. Paypal processes online credit card transactions for thousands of merchants, providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the Paypal gateway are secured payments. Of course, it is also convenient for you to use pay balance if you have.
Payments are fully automated with an immediate response.
Your complete credit card number cannot be viewed by Koreanfoodmarket.com or any outside party.
All transaction data is encrypted for storage within Paypal data centre, further protecting your credit card data.
Paypal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Koreanfoodmarket.com
For more information about Paypal and online credit card payments, please visit : https://paypal.com
Returns & Refunds
We don’t sell fresh foods requiring frozen or cooling while delivery. But, if you receive a product which is faulty or damaged, please notify us immediately by email cs@koreanfoodmarket.com. We know we are responsible to exchange it with new one or to refund.
Delivery
Whilst we do our utmost to ensure your order is dispatched and delivered as promptly as possible, on rare occasions, orders can take longer than the suggested time frame. Most orders will be shipped with tracking number as soon as we ready to ship. Where possible, should we be unable to dispatch an item within the designated time frame, we shall contact the buyer via email used to place the order.
Goods purchased
After ordering online, you will receive an email confirmation from Paypal containing your order details (if you have provided your email address). We will confirm receipt of your order within a few minutes of ordering. and your goods will be posted the following business day. If you wish to query a delivery please contact us at cs@koreanfoodmarket.com
Notices
Where these Terms and Conditions require you to notify us of certain things in writing, notices should be sent to us by post to our address below (see the Contact Us section below) or by e-mail: cs@koreanfoodmarket.com. If we need to notify you of anything, we will do so by e-mail or post to the e-mail or postal address you provide during the order process. Notices will be deemed received 24 hours after the e-mail is sent or three days after the date of posting.
General
We shall not be liable for any failure to provide the web site and/or the failures or delays in delivery where this is due to circumstances beyond our reasonable control. If any provision of these Terms and Conditions is found to be unenforceable, it shall so far as it is unenforceable, be deemed deleted and the remaining provisions of these Terms and Conditions shall continue to apply. The Korean Courts will have exclusive jurisdiction over any claim arising from or related to this web site and all Products. Korean Law will apply to these terms and conditions.